Frequntly Asked Questions

We specialize in providing comprehensive speech therapy services for a diverse range of individuals. This includes adults with neurologic conditions like Parkinson's disease, Parkinsonism, or those recovering from a stroke or brain injury. Our expertise extends to pediatric clients with developmental delays, challenges with eating, chewing, or speaking, as well as children with difficulties in language development. Additionally, we work with patients experiencing cognitive issues such as dementia, offering tailored interventions to support communication and cognitive function. Furthermore, we assist individuals who struggle with voice disorders or articulation problems, utilizing evidence-based techniques to improve vocal clarity and speech precision across all age groups. Our goal is to empower each client to achieve their highest level of communication and swallowing function, enhancing their quality of life and overall well-being.

Speech and Language Disorders:

• Aphasia: Difficulty with language comprehension and expression due to stroke or brain injury.

• Dysarthria: Weakness or lack of control in the muscles used for speech, often seen in neurological conditions like Parkinson's disease or ALS.

• Developmental Language Delay: Delays in the development of language skills in children.

• Articulation Disorders: Difficulty pronouncing sounds correctly.

• Fluency Disorders: Stuttering and other disruptions in the flow of speech.

Cognitive-Communication Disorders:

• Cognitive Impairments: Issues with memory, attention, problem-solving, and executive functions, often due to traumatic brain injury or dementia.

• Social Communication Disorders: Difficulty with social interaction and communication, often seen in conditions like autism.

Voice Disorders:

• Spasmodic Dysphonia: Involuntary movements of the vocal cords during speech.

• Vocal Nodules/Polyps: Growths on the vocal cords affecting voice quality.

Swallowing Disorders:

• Dysphagia: Difficulty swallowing due to neurological conditions, structural abnormalities, or other health issues.

To get started on your journey towards improved communication and speech-language wellness, simply reach out to us via email or phone. You can schedule an initial speech and language evaluation to assess your needs and develop a personalized therapy plan. Alternatively, if you prefer to learn more about our services before committing, we offer a complimentary 10-minute phone consultation. During this consultation, you can discuss your concerns, ask questions, and gain a better understanding of how we can help you or your loved one achieve communication goals. Whether you're seeking therapy for yourself or a family member, taking the first step is easy—just contact us to schedule your appointment or consultation today.

Our practice operates on a private pay basis and does not directly accept insurance. However, we are happy to provide a "super bill" upon request, which contains all the necessary information for you to submit claims directly to your insurance provider for potential reimbursement. This arrangement allows us to focus on providing high-quality, personalized care without the constraints often associated with insurance billing processes, ensuring that our clients receive the attention and services they need for optimal outcomes.

We currently accept payments via cash, physical credit card, or pay online through Quickbooks.

We are currently based in the Fleming Island, Middleburg, and Orange Park area, offering speech therapy services in the comfort of your home or within the school system with facility approval. As part of our ongoing commitment to flexibility and convenience, we are putting in the research and checking the demand for a temporary physical location /office space. For those interested in a private setting, we can arrange bookings on a case-by-case basis with advance notice. Our goal is to ensure accessibility and convenience while delivering exceptional speech therapy services tailored to your needs.

A Super Bill is a detailed invoice provided by healthcare providers, such as speech therapists, to patients who pay for services out-of-pocket. This document contains all the necessary information that insurance companies require for reimbursement purposes. It typically includes the provider's information, patient's information, dates of service, descriptions of services rendered, diagnosis codes (ICD-10 codes), procedure codes (CPT codes), and the total amount paid by the patient. Patients can submit the Super Bill to their insurance company for potential reimbursement according to their policy coverage and benefits.

• Coverage for Out-of-Network Providers: Do you reimburse for services provided by out-of-network providers using a super bill?

• Reimbursement Rate: What percentage of the costs will be reimbursed for out-of-network services?

• Submission Process: What is the process for submitting a super bill for reimbursement?

• Documentation Requirements: What specific information or documentation do I need to include with the super bill for reimbursement?

• Deductibles and Co-Pays: How do deductibles and co-pays apply to out-of-network services reimbursed through a super bill?

• Pre-Authorization: Is pre-authorization required for any services to be eligible for reimbursement through a super bill?

• Covered Services: Are there specific services that are excluded or included for reimbursement when using a super bill?

• Reimbursement Timeframe: How long does it typically take to receive reimbursement after submitting a super bill?

• Visit Limits: Are there any limits on the number of visits or total amount reimbursed for out-of-network services?

• Appeal Process: What is the process for appealing a denied reimbursement claim for services provided with a super bill?

Our patient portal, powered by Simple Practice, offers a secure and user-friendly platform for managing your therapy journey. Through the portal, you can easily access your evaluations, treatment plans, and other important documents. Additionally, you can view invoices, monitor appointments, and communicate with your therapist. This convenient tool helps you stay organized and informed about your progress, ensuring a seamless and efficient therapy experience.